Accounts Receivable Recovery
We pursue every outstanding balance across all payer types with the same urgency as current claims — no aged balance is written off without exhausting every available recovery path.
Our Services
Additional Details
Tell us about your facility’s A/R aging challenges or outstanding balance recovery needs…
Aggressive A/R Recovery Across Every Payer Type
Aged accounts receivable is one of the most common — and most preventable — sources of revenue loss for Illinois skilled nursing facilities. Claims that are not followed up on within 30 to 60 days become significantly harder to collect. Payers close their appeal windows. Staff turnover buries documentation. And balances that should have been collected months ago get quietly written off as bad debt.
LTC Billing’s A/R recovery team treats every outstanding balance — regardless of payer type or age — as collectible until proven otherwise. We conduct a full A/R audit, prioritize balances by recovery likelihood, and pursue every available path to payment before recommending a write-off. Our goal is simple: put money back in your facility that your current process left on the table.
What’s Included
Full A/R Aging Audit & Priority Segmentation
We begin with a complete audit of your outstanding A/R — segmented by payer type, age bucket, and balance size — to identify the highest-value recovery opportunities and build a systematic collection plan.
Medicare & MCO Outstanding Balance Recovery
We pursue all open Medicare and managed care balances through payer portals, phone follow-up, and formal appeals — tracking every claim status until the balance is paid, adjusted, or formally denied with appeal rights exhausted.
Illinois Medicaid Retroactive Adjustment Recovery
We identify and recover retroactive Medicaid rate adjustments, delayed Medicaid activation payments, and HFS remittance discrepancies — finding revenue that most facilities never realize is owed to them.
Real-Time A/R Dashboard & Reporting
You have 24/7 access to our live A/R portal showing outstanding balances by payer, age bucket, and claim status — so your administrator always knows where your money stands without waiting for a month-end report.
Write-Off Review & Bad Debt Prevention
No balance is recommended for write-off without a documented recovery attempt across every available channel. We review all proposed write-offs before they are finalized and identify balances that can still be recovered.
Our Process
01
Full A/R Audit & Segmentation
We audit your entire A/R aging and segment balances by payer, age, and recovery priority before any outreach begins.
02
Payer-Specific Recovery Outreach
Each outstanding balance is pursued through the correct payer channel — portal, phone, or formal written appeal.
03
Appeal Filing & Status Tracking
Open appeals are tracked through every level until payment is received or all recovery options are formally exhausted.
04
Reporting & Write-Off Review
Monthly A/R reports are delivered and every proposed write-off is reviewed before a balance is finalized as uncollectible.
Why Proactive A/R Recovery Is Critical for Illinois SNFs
The average Illinois skilled nursing facility carries between 30 and 60 days of outstanding revenue in its A/R at any given time. For a 100-bed facility billing at $300 per day across all payers, that represents $900,000 to $1.8 million sitting in the pipeline — some of it clean and in process, some of it denied and waiting for appeal, and some of it aged beyond 90 days with no follow-up activity. The difference between a well-managed A/R and a neglected one is often the difference between positive and negative operating cash flow.
LTC Billing’s A/R recovery service is designed both to clean up existing backlogs and to prevent new ones from forming. We track every claim from submission through final payment, flag denials within 24 hours, and maintain a real-time dashboard that gives your administrator complete visibility into where every dollar stands — across every payer — every day of the month. No more waiting for month-end reports to find out your Medicare A/R is 90 days old.