Terms & Conditions

1. Acceptance of Terms

By accessing or using the website located at ltcbill.com (the ‘Site’), you agree to be bound by these Terms and Conditions (‘Terms’) and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, please do not use this Site.

These Terms apply to all visitors, users, and others who access the Site. LTC Billing reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Terms.

2. Use of This Website

This Site is intended for informational purposes and to facilitate inquiries about LTC Billing’s medical billing and revenue cycle management services. You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of any third party.

You agree not to:

• Use the Site in any way that violates applicable federal, state, or local laws or regulations
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any portion of the Site or its related systems
• Engage in any conduct that restricts or inhibits any other person’s use or enjoyment of the Site
• Introduce any viruses, malware, or other harmful code into the Site or its infrastructure
• Use automated tools to scrape, copy, or extract content from the Site without our express written permission

3. Services & Business Relationship

Submitting a contact form, requesting a free billing assessment, or otherwise inquiring through this Site does not create a client relationship or obligate LTC Billing to provide any services. A formal service engagement requires execution of a written agreement signed by authorized representatives of both parties.

4. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, icons, images, page layout, and the overall design — is the property of LTC Billing or its content suppliers and is protected by applicable United States copyright, trademark, and other intellectual property laws.

You may view, download, and print content from this Site solely for your own personal, non-commercial informational use, provided that you:

• Do not modify or alter the content in any way
• Do not remove any copyright, trademark, or other proprietary notices
• Do not use the content for any commercial purpose without our express written permission

The LTC Billing name, logo, and all related marks are trademarks of LTC Billing. You may not use these marks without prior written permission. Unauthorized use of any content from this Site may violate copyright, trademark, and other applicable laws.

5. Disclaimers & No Warranties

THE CONTENT ON THIS SITE IS PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

LTC Billing does not warrant that:

• The Site will be uninterrupted, error-free, or free of viruses or other harmful components
• The information on the Site is complete, accurate, current, or applicable to your specific situation
• Any specific results will be achieved by using our services

The information on this Site is provided for general informational purposes only and does not constitute legal, financial, medical, or regulatory advice. You should consult qualified professionals for advice specific to your facility’s circumstances.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LTC BILLING, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THIS SITE OR ITS CONTENT — INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION — EVEN IF LTC BILLING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In no event shall LTC Billing’s total liability to you for all claims arising from or related to your use of this Site exceed one hundred dollars ($100.00). Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

7. Third-Party Links & Resources

This Site may contain links to external websites operated by third parties, including payer portals, industry organizations, software vendors, and government agencies. These links are provided for your convenience only. LTC Billing has no control over the content, privacy practices, or availability of third-party sites and accepts no responsibility or liability for them.

The inclusion of any link on this Site does not imply endorsement by LTC Billing of the linked site or its operator. You access third-party sites at your own risk and subject to their own terms and conditions.

8. Contact Forms & Communications

When you submit information through our contact form or request a free billing assessment, you consent to being contacted by LTC Billing via email or phone regarding your inquiry. We will not add you to any marketing list without your explicit consent, and you may opt out of communications at any time by replying to any email with ‘Unsubscribe’ or by contacting us directly at info@ltcbill.com.

Submissions through our contact form do not guarantee a response within any specific timeframe, though we make every effort to respond to all inquiries within one business day. Submissions made on weekends or federal holidays will be addressed on the next business day.

9. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or your use of this Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Illinois.

You agree to submit to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such dispute in Illinois. If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.

10. HIPAA Compliance Statement

11. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and LTC Billing with respect to your use of this Site and supersede all prior or contemporaneous communications, whether electronic, oral, or written, between you and LTC Billing regarding the Site.

These Terms do not govern the provision of billing or consulting services by LTC Billing, which are subject to separate written agreements negotiated and executed directly between LTC Billing and each client facility.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:  info@ltcbill.com